This article is for users who are looking for more information about the 14 day trial, as well as a list of commonly asked questions and answers.

What does the 14 day free trial entail?

The 14 day trial entails a demo environment that is hosted by LiveTiles, which has the LiveTiles Design app pre-installed on it. You will be able to use LiveTiles Design without restriction in this environment.

I haven’t got my trial?

LiveTiles may take up to 48 hours to set up the trial, however we do try our best to get the trial to you as quickly as possible. If you haven’t got your trial credentials after 48 hours, please contact

I got an email from LiveTiles stating that I have access to my trial environment, but I can’t find the details to log in?

Your log in details are emailed separately for security. In some cases, this email can end up in your junk folder. Please check your junk mail to see if this email has been sent to you. If you did not get the email, please reply to the email that contains the link to your trial environment so that you can contact our team member directly. Alternately, you can email as well.

I get an error message saying that I can’t log in.

In order to get access to the trial, you do need to log in using the provided details. If you are currently logged into Office 365 with a pre-existing account, you can follow one of the two options: 1. You can access the provided LiveTiles trial environment by opening a new incognito/ private browser window, then log in with the username and password we’ve provided, or 2. Log out of your Office 365 account, then log in using the username and password we’ve provided.

I would like more information on pricing.

In order to get more information about pricing, please email This will get you in contact with our sales team who will be able to give you more information and answer any licensing questions.

I would like to purchase LiveTiles design.

In order to purchase LiveTiles Design, please email This will get you in contact with our sales team who will be able to get the product in your hands as fast as possible.